THE PURPOSE

Waiter is one of the Ambassador of Café in brand. Waiter provides the highest quality service to guests at all times, maintain integrity of service. Guests relations and experience, assists in the organization of receptions and banquets in collaboration with the Laboratory team. Participates in achievement of qualitative and quantitative objectives.

  • Job Title: Waiter
  • Industry: Luxury Industry
  • Location: Korea

MAJOR RESPONSIBILITIES

Services and Activities

  • Demonstrate and promote Pierre Hermé Paris culture and standards, always positively representing the Company.
  • Provide the highest quality service to guests at all times, maintain integrity of service
  • Handle all guest complaints, addressing each individually, personally and in a timely manner
  • Ensure restaurant is clean and in compliance with all local and food safety guidelines
  • Takes leave of its customers by ensuring that the service went well and finally presents a new table for further service Manage all HR process in line with employee life cycle
  • Ensures quality service running quickly and with skill repetitive movements of the service, in accordance with the rules but also, and above all, ensuring a quality relationship with the customer by being friendly and attentive to his demands

Team

  • Participates to weekly meetings

REQUIREMENTS

Main Competences

Depth knowledge of the hospitality, service and work in the dining room and has a highly developed sense of customer service

  • Team spirit
  • Excellent presentation
  • Ability, agility and speed
  • English/Korean speaker

Competences

  • Professional Diploma in Food & Service or hotel studies
  • Sensitivity to baking, gastronomy and luxury

 

 

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