The stock admin coordinator ensures an optimal management of the store stocks in order to enable sales teams to offer the best service to customers and being a strong support and partner to the sales team, he/she is responsible for all physical and CEGID product flows and ensures that the store stock is constantly accurate and well-organized, in strict respect of the Group procedures.

Title: Stock Admin Coordinator

Industry: Luxury industry

Location: Seoul

Reports to: Store Manager

Package: Competitive Salary

 

MAJOR RESPONSIBILITIES

Stock Operations Management and Control

  • Day-to-day operations and controls for a perfect stock accuracy
    • Manage all incoming and outbound physical and IT product flows (receiving, ticketing, transfers and shipments, etc.)
    • Process Product returns as frequently as necessary (control and relabeling) and reintegrate the concerned products in the available stock.
    • Cancel expired reservations and put the concerned products back in the available stock
    • Follow-up and correct negative stocks
    • Manage defective / shopsoiled products

 Stock takes & cycle counts

    • Plan and ensure an appropriate preparation of stock takes and cycle counts
    • Contribute to scanning and investigations
    • Produce report related to stock operation and management
    • Propose actions to improve future stock takes results (methods, tool, training…) and reduce shrinkage
    • Contribute to other stores’ annual stocktaking

 Transversal management

    • Liaise with store sales team (ex : stock take organization / stock controls/ replenishment of stock) whenever relevant
    • Liaise with corporate: be the entry point at store level for all questions and issues related to the stock
    • Support Store Manager to assign corrective actions to store team members in case of stock-related issue
    • Contribute actively to team meetings organized by Store Manager and during morning briefing to report on operational issues and stock-related KPIs

 

Continuous process improvement

  • Define and implement an optimized organization of storage
    • Define, implement and communicate storage best practices and processes in line with the business needs and internal rules (storage by process, area, signage)
    • Proactively perform adjustments whenever necessary to adapt to changing needs : challenge storage set-up, place slow-movers back to the remote stockroom to make room for seasonal products etc.

Stock-related procedures

    • Be responsible for the appropriate application of storage rules, stock procedures and best practices by all team members (5S controls, KPIs follow-up etc.)
    • Be the store’s key user and trainer on stock-related processes: train new comers on processes & tools, communicate on any evolution (new features and/or procedures), support the team on any issue
    • Raise alerts if needed and propose action plan / corrective actions to optimize flows, simplify day-to-day operations and facilitate the work of store team(ex: review of delivery frequency…)
  • Replenishment flows
    • Support Store Manager to pull the right products and replenishment processes through analyzing stock levels, future/pending deliveries and sales
    • Help store management to monitor overall stock and prepare purchase (for instance, by keeping track of possible shortages on highly requested products)

 

PERFORMANCE INDICATORS

  • Stock accuracy
    • Perfect match between physical and Cegid stock
    • Results of annual stock takes and cycle counts (number of discrepancies, Shrinkage rate)
    • Level of negative stocks
  • Quality of replenishment (if applicable) : Level of stock (MoS), number of product shortages
  • Quality, clearness and cleanliness of stockroom organization
  • Quality of relationships with the team

 

REQUIREMENTS
  • Warehouse or stock administration experience in the retail industry
  • Independent, attentive to details, highly organized
  • Team player with strong communications skills
  • Good command of English
  • PC knowledge including MS Excel, Word and typing

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